G&LTech Solutions
Freelance IT support · Lincoln, Nebraska

Technology made simple.

Friendly, affordable help for individuals, home offices and small businesses. I fix the tech problems that slow you down and explain everything in plain English.

No fix, no charge. I diagnose the problem first. If I can't fix it, you pay nothing.

G & L Tech Solutions emblem showing computer repair, remote support, Microsoft 365 and email, and Wi-Fi and networking
  • $25Remote help starts at
  • $60/hrOnsite in Lincoln & Omaha
  • $0If I can't fix it, you don't pay
  • 4+ yrsProfessional IT support experience
What's wrong?

Tap your problem, get the fix

Not sure what to ask for? Pick what's happening and I'll show you the right service, the starting price and something to try first.

Services

Help with the tech you use every day

Windows PCs, Apple and Android devices, email, Wi-Fi and printers: whether you need one problem fixed or occasional IT support for your business, I'm happy to help. Remote support works anywhere in the U.S.; onsite visits cover Lincoln, Omaha and nearby.

  • Windows troubleshooting
  • Hardware and software support
  • New computer setup and maintenance
  • Outlook setup and sign-in problems
  • Microsoft 365 apps and accounts
  • Remote desktop assistance
  • Wi-Fi and internet connectivity
  • Printer installation and configuration
  • Basic networking support
  • Day-to-day IT assistance
  • Setting up staff computers
  • Occasional, on-call support
  • iPhone, iPad and Mac setup
  • Android phone and tablet setup
  • Moving data, accounts and settings
Who I help

Tech help for real people and small teams

From a grandparent's first laptop to a five-person office, the help is the same: patient, clear and fairly priced. HoverTap a card to see how I can help.

Who I help
Individuals & families

Help with the home computer, printer and Wi-Fi everyone depends on.

  • Slow or broken computers
  • Wi-Fi that keeps dropping
  • Setting up new devices
See how I help →
Seniors

Patient, step-by-step help at your pace, at home in Lincoln or Omaha, or by phone.

  • Email, photos and video calls
  • Learning a new computer
  • Avoiding scam pop-ups
See how I help →
Home offices & remote workers

Keep your work setup reliable so calls and deadlines aren't interrupted.

  • Microsoft 365 and Outlook
  • Strong Wi-Fi for video calls
  • Printer and scanner setup
See how I help →
Small businesses

Your on-call tech person for a small team, without a contract.

  • Staff computer setup
  • Shared printers and office Wi-Fi
  • Help when something breaks
See how I help →
Students

Get the school laptop ready and keep it running through the semester.

  • Laptop setup for school
  • Microsoft Office apps
  • Wi-Fi and printing fixes
See how I help →
Nonprofits & churches

Budget-friendly help for volunteer-run offices.

  • Office computers and email
  • Wi-Fi for staff and guests
  • Simple, clear pricing
See how I help →
Pricing

Simple, upfront prices

Introductory starting prices. We agree on the scope and price before any work begins, so there are no surprises.

Remote supportHelp by screen share
$25/ 30 min
$45/ hour
  • Anywhere in the U.S.
  • Secure session you approve
  • Software, email, settings, printers
In personOnsite visits
$60/ hour
  • Lincoln & Omaha, NE
  • 1-hour minimum when fixed
  • Longer trips: travel agreed first
  • Homes and small offices
No fix, no chargeCan't fix it? You pay nothing, not even for the diagnosis.
Price confirmed firstYou approve the price before any work starts.
No contractsPay per job. Book help only when you need it.

Estimate your price

1. What do you need?
2. Remote or onsite?
3. About how long?
Estimated starting price $45
  • Price agreed before any work
  • No fix, no charge
How it works

From problem to fixed in three steps

No contracts or subscriptions. Book help when you need it.

1

Tell me the problem

Send a short description by text, WhatsApp, email or the form: what's happening, which device, and whether you'd like remote or onsite help.

2

Agree on scope and price

I'll reply with what I think is wrong, how I'd fix it and the price. Nothing starts until you say yes, then we pick a time that works for you.

3

Fixed and explained

I fix the issue and explain what happened in plain English, so you know what to do if it ever comes up again.

See the difference

From cluttered to clean

Drag the slider to compare a slow, cluttered computer with the same one after a tune-up: unwanted programs removed, startup cleaned and space freed. (Example illustration.)

This PCRecycle BinDocumentsWeb browser
All setUpdates installed · Security on
Storage 54% used
Type here to search11:26 AM
11/3/2026
DesktopFileEditViewGoWindowHelpTue Nov 3 11:26 AM
DocumentsPhotos
All setUpdates installed · Security on
Storage 54% used
After
This PCRecycle BinNew folderNew folder (2)New folder (7)setup(3).exeCopy of resume FINAL.docxFREE PC CleanerIMG_2041.jpgScreenshot (88).pngtoolbar_setup.exeDownloads oldtaxes2019.zipNew Text DocumentMegaSpeed Boosterdriver_update.exeCopy of photosbudget(1).xlsxcoupon_app.exevideo_converterIMG_2042.jpgrandom.zippasswords.txtBrowser (old)
⚠ Security Alert✕
Your PC is at risk!Call now to fix1-800-FIX-NOW
Windows Update✕
Update failed0x80070070
Browser (Not Responding)— ☐ ✕
WIN A FREE PHONE!Download Now ▼
Storage almost full
97% used
Type here to search11:26 AM
11/3/2026
DesktopFileEditViewGoWindowHelpTue Nov 3 11:26 AM
Untitled FolderUntitled Folder 2Screenshot 2026-10-01Screenshot 2026-10-02Screenshot 2026-10-02 (2)resume v7 FINAL.docxArchive.zipCleanMyStuff.dmgnotes copy.txtIMG_4410.HEICbudget(3).xlsxInstaller (1).pkgold stuffScreen Recording.movArchive 2.ziptodo.txt
Your PC is at risk!Call now to fixIgnoreCall Support
Storage almost full
97% used
Update failedError -36
Not responding…
Before
Why G & L

Support that treats you like a neighbor

Friendly, reliable and affordable IT support for everyday technology needs.

Service area

Onsite in Lincoln & Omaha, remote everywhere

I come to homes and offices in Lincoln, Omaha and nearby. Anywhere else in the U.S., I can help by secure screen share.

Omaha Lincoln NEBRASKA Illustration, not to scale
Onsite visitsLincoln, Omaha and nearby · $60/hr · travel for longer trips agreed first
Remote supportAnywhere in the U.S. · from $25 · secure screen share
Same promise everywherePrice agreed first · no fix, no charge
About

Meet your tech

G & L Tech Solutions is run by a working IT professional, not a call center. Hover overTap a branch to learn more about me.

Goanar Chot
Goanar ChotFounder · IT Support Analyst
Nelnet2022 – now
IT Support Analyst – Service DeskNelnet · Full-timeAug 2022 – Present · Lincoln, Nebraska
  • Answer calls, emails and chats from users
  • Provide technical assistance to end users
  • Escalate and route issues to the right teams
  • Track issues and update tickets to resolution
Apex Systems2021 – 2022
IT Support AnalystApex Systems · ContractDec 2021 – Aug 2022 · Remote
  • Remote technical support by phone, email and chat
  • Ticket tracking, escalation and resolution
My storyWhy G & L
Why I started G & L

I've spent 4+ years on the front line of IT support, helping people every day with computer, account and connection problems. I also hold the Google Cybersecurity Professional Certificate and I'm working toward Microsoft 365 Administrator.

G & L Tech Solutions brings that same help-desk experience to homes and small businesses in Lincoln and beyond: patient, friendly help explained in plain English.

Colorado TechB.S. · 2025
B.S. Information Technology – Network ManagementColorado Technical UniversityMay 2023 – Jul 2025

Networking, systems and IT management: the foundation for Wi-Fi, network and small-office work.

Southeast CCA.S. · 2021
A.S. Information TechnologySoutheast Community CollegeAug 2017 – May 2021

Hands-on training in hardware, software and support, right here in Lincoln.

CertificationsGoogle · Microsoft
Certifications
  • Google Cybersecurity Professional CertificateGoogle · Earned
  • Microsoft 365 AdministratorMicrosoft · In progress
SkillsWhat I work with
Skills & tools
  • Windows 10 & 11
  • Microsoft Office & 365
  • Apple iPhone, iPad & Mac
  • Android
  • Service desk & ticketing
  • Network management
  • Troubleshooting
Why I do this

I'm passionate about helping people.

Technology should make life easier, not more stressful. I've seen how a frozen laptop, a lost password or a printer that won't connect can ruin someone's whole day, and how good it feels when it's fixed and explained in a way that makes sense.

That's why I started G & L Tech Solutions: to give individuals, families and small businesses the same patient, professional help I give at work every day, without the long hold times or the confusing tech talk.

Goanar ChotFounder, G & L Tech Solutions
4+Years in IT support
B.S.Information Technology
GoogleCybersecurity certified
What I bringHover or tapTap a branch
  • No question is too small, and no one gets talked down to. I take the time to listen first.

  • I explain what went wrong and how to avoid it next time, without the tech jargon.

  • Clear prices up front, no surprise charges, and no fix, no charge. Always.

  • A real person in Lincoln, not a call center. You talk to me from start to finish.

Reviews

Helped by G & L? Leave a review

G & L Tech Solutions is a new local business, so every review makes a real difference. If I fixed something for you, a short review on Google, Facebook or Nextdoor helps your neighbors find reliable tech help.

Tech tips

Quick fixes you can try today

Free tips from the help desk. If they don't solve it, I'm a message away.

Free tools

Free security tools I trust

Check if your email was in a data breach, scan a suspicious file, and make strong passwords. All free, links go to each tool's official site.

Password generatorMade in your browser. Nothing is sent or saved.
0bits
Longer passwords with symbols are the strongest. Use a password manager to remember them.

G & L Tech Solutions isn't affiliated with these tools. Only allow a remote session with someone you contacted first. Think you've been hacked? Change passwords from a safe device and contact me.

Questions

Good to know

Can't find your answer? Ask in the request form.

Remote helpHow does remote support work?

We connect through a secure screen-sharing tool that you approve. You can watch everything I do on your screen and end the session at any time.

Service areaDo I need to live in Lincoln or Omaha?

No. Remote support is available anywhere in the United States. Onsite visits cover Lincoln, Omaha and the surrounding areas.

ClientsWho do you work with?

Individuals, home offices and small businesses, from one-off fixes to occasional ongoing support.

GuaranteeWhat if you can't fix it?

Then you don't pay. I always diagnose the problem first, and if I can't fix it, there's no charge at all. I'll still explain what I found and point you to the best next step.

No surprisesWhat if the problem turns out to be bigger than expected?

I'll stop and tell you before doing extra work. If the job needs more time or a specialist, I'll explain your options and you decide how to proceed.

Contact us

Ready to get your tech sorted?

Tell me what's going on and I'll reply with a price and a time. No fix, no charge.

Email Phone / text
Service areaRemote nationwide · Onsite in Lincoln & Omaha, NE
Hours
Call402-617-1668EmailSend a message
WhatsApp us Text 402-617-1668 Email us
G & L AssistantAutomated · answers common questions